Your FreeAir.tv HDTV Antenna comes with 30 days money back guarantee.
In United States, all broadcasters have gone to Digital Signal. It means if you have an older TV, you will need digital TV tuner like CloudAntenna. Learn more about Digital TV signals and CloudAntenna.
We would like to address your concern before any return, did you follow tutorial on how to setup your antenna?
If you purchased directly from us, we will refund the cost of the HDTV, not shipping charge.
Please note: only HDTV Antenna that have not be tempered or disassembled can be returned!
To start your return, you need to complete return authorization wizard:
- Follow this link
- Once you login, under My Account you will find FreeAir.tv Antenna service, Click the link 'Return Antenna'.
- Complete your return feedback and you will be issued return authorization.
- Please pack everything in original box, including power supply, cables, remotes, device, and anything else that was shipped in the box.